Banner
Products

Hats off to HGG’s Remote Service Support with AR

May 26, 2022 - HGG Profiling Equipment, Houston, recently introduced its Remote Service Support capability with augmented reality (AR). Customers can expect timely on-site assistance without the need, or the delays, common with travel and scheduling. Instead, customers benefit from reliable real-time machine diagnosis and troubleshooting, immediate audio-visual feedback, and quick turnaround.

The remote service incorporates a special custom HGG helmet providing augmented reality When customers wear this helmet, an HGG engineer can see and hear what the customer sees and hears in real-time. More specifically, customers can share their exact view of machine parts and the machine area, enabling experienced HGG engineers to guide customers step-by-step using visual pointers to resolve issues or problems. The AR Remote support service facilitates expert machine analysis, while providing immediate audible communications through special headphones. Customers benefit from real-time on-site international assistance from the same HGG engineers who have installed and supported over 500 machines worldwide.

HGG, headquartered in Wieringerwerf, Netherlands, is a leading supplier of pipe cutting machines, robotic profile cutting lines and associated cutting equipment solutions around the world. HGG maintains subsidiaries in the Philippines, China, India, the Middle East, and in the United States.

With its new HGG subsidiary in Houston, Texas, HGG Profiling Equipment provides comprehensive sales and service support for the company’s growing customer base in North America, Central America, and South America. HGG Profiling Equipment serves an array of industry customers in Steel Construction, Piping Process Industries, Offshore/Onshore, Crane Building, Ship Building and others.

Banner

Company Profiles

AIR FILTRATION

DEBURRING/FINISHING

NESTING SOFTWARE

SOFTWARE

Camfil APC - Equipment

ARKU

ATI Industrial Automation

4GL Solutions

Enmark Systems Inc. 

Camfil APC- Replacement Filters Lissmac Corp. NICKEL ALLOY Lantek Systems Inc.
Supermax Tools
Sandmeyer Steel Company SigmaTEK Systems LLC
Timesavers

PLASMA TECHNOLOGY

Bayern Software

ALUMINUM

Richardson Metals, Inc.

 

IDENTIFICATION/TRACKING

InfoSight

PLATE

BEVELING

Churchill Steel Plate
Steelmax Tools LLC

IRONWORKERS

Peddinghaus

STAINLESS STEEL

   Trilogy Machinery Inc. Sandmeyer Steel Company Heyco Metals

COIL PROCESSING

PLATE & ANGLE ROLLS

Sandmeyer Steel Company

ANDRITZ Metals USA Inc.

LASER TECHNOLOGY

Trilogy Machinery Inc.

STEEL

Braner USA Inc. AMADA AMERICA Inc.

PRESS BRAKE TOOLING

Alliance Steel
Burghardt + Schmidt Group MC Machinery Systems Inc. Rolleri USA

North American Steel Alliance

      Texas Iron and Metal
     

SURPLUS STEEL

      Texas Iron and Metal
Butech Bliss TRUMPF Inc.

PRESS BRAKES

TITANIUM

Red Bud Industries

MATERIAL HANDLING

MC Machinery Systems Inc.

Sandmeyer Steel Company

The Bradbury Group EMH Crane

PUNCHING

TUBE & PIPE

Fehr Warehouse Solutions Inc. Hougen Manufacturing BLM Group

COPPER & BRASS

Steel Storage Systems

SAWING

HGG Profiling Equipment Inc.
Concast Metal Products Co.
UFP IndustrialUFP Industrial Advanced Machine & Engineering  National Tube Supply

Copper and Brass Servicenter Association

Farmers Copper

Prudential Stainless & Alloys

MEASUREMENT & QUALITY CONTROL

Behringer Saws Inc.

WATERJET TECHNOLOGY

Advanced Gauging Technologies Cosen Saws Barton International

METAL FABRICATING MACHINERY

DoALL Sawing Products Jet Edge Waterjet Systems
Cincinnati Inc. HE&M Saw Omax Corp.
  LVD Strippit Savage Saws

ZINC

  Scotchman Industries

SERVICE CENTERS

Jarden Zinc Products
  Trilogy Machinery Inc. Admiral Steel  
    Alliance Steel  

TPMG2022 Brands


BPA_WW_MASTER.jpg